How do I access the FTW Educator Portal?

If you have already purchased access to the Educator Portal: https://www.ftw-robotics.com/membership-login If you would like to purchase access to the Educator Portal: https://www.ftw-robotics.com/product-page/curriculum-access

Where can I find the DIY drone assembly instructions?

Assembly Guide

Where can I find information to manually update my drone’s firmware?

The firmware file and guide can be found here.

How do I access the pictures from my Mambo Drone?

The Parrot Mambo drone bottom camera saves pictures locally to the phone or tablet that it's connected through. If using a Flypad, connect the drone to a computer using a USB cable and copy the picture files as you would with a flash drive.

How do I pair a remote to my drone?

Follow the Official Parrot Flypad Quick Start Guide.

What other devices can be used as a controller for the Mambo Drone?

Xbox, Playstation, or any other bluetooth compatible controller. These devices are paired to the Mambo using the same process as described in the Flypad user manual.

How do I care for my Mambo LiPo battery?

LiPo Charging The Mambo LiPo batteries should not be left on the charger for more than 2 hours at a time. Leaving the batteries connected to the charger for long periods of time will significantly reduce battery life and longevity. LiPo Storage Mambo LiPo batteries should not be stored at full charge or while completely discharged. If storing LiPo batteries for extended periods (more than a month), keep batteries at 60% or at a nominal voltage of 3.7V. Battery status can be seen while connected to the freeflight mini app. LiPo batteries should not be stored for any period of time while completely empty. This can cause irreversible damage to drone batteries. Batteries can be stored at full charge, but only for short periods of time (less than 2 week).

Can I rename my Mambo Drone?

Yes. Mambo Drones can be renamed throught the Parrot FreeFlight Mini app. While this is a good practice for keeping track of your drones in the classroom, FTW Code does require a specific naming scheme to connect to the Mambo Drone. FTW Code will only recognise drones that follow the prefix “Mambo_”, "mambo_", "ftw_" or “FTW_”. If the drone’s name was changed to something else that does not contain one of the two appropriate prefixes, the drone will not be recognized in the FTW Code web platform nor the iPad app.

Drone won’t fly or take off?

Conduct a Prop Test If the drone keeps flipping over during attempted take off, the propellers may not be attached to the correct motor. Conducting the Prop Test, found on page 12 of the Assembly Guide, can help determine if the propellers are in the correct orientation.

Motors/Propeller not spinning

Perform firmware update. Check motor attachments. If one or more of the motors/propellers are not spinning, remove the bottom body cover and check all connections between the motor and the PCB. Make absolutely sure that the connections at the end of the motor wire lay perfectly parallel to the PCB when installed to the connection ports. If one edge of the connector is slightly elevated from than the rest, this can cause that motor to not spin. If necessary, remove the connection by pulling away from the PCB in a perpendicular fashion and reattach. Repeat this process as necessary. See page 8 in the Assembly Guide to help with establishing the correct motor to PCB connections. If the previous steps don't help, inspect the motor and/or the PCB for damage and consider replacing the component as necessary.

Drone Will Not Connect to the Parrot Freeflight Mini app

If your drone will not connect to the Parrot Freeflight Mini app, check the following:

• Is the battery attached correctly?

Errors

Vertical Camera Error If you are getting this error the camera is either not attached or is not attached correctly. Remove the bottom body cover and check the camera attachment to the PCB. It may become necessary to remove and reinstall the camera multiple times until the connection is made correctly. Barometer Sensor Error If this error occurs it is an indication that the Barometer sensor (the sensor that detects altitude via air atmospheric pressure) has become damaged. This will require the PCB to be replaced for a new one.

Drone will not pair in FTWCode

If the Parrot Mambo drone will not establish a connection within FTWCode, please check the following:

• What type of device are you using?

• FTWCode is currently not compatible with iOS devices. This includes iPads and iPhones.

Do you have an issue that is not stated in this document?

Send an email to support@ftw-robotics.com with the title “Troubleshooting issue not listed” and state the issue you are experiencing. Please include pictures, screenshots, or any other detailed information that you can provide.