RESOURCES

To further support our programmatic and educational offerings, For The Win Robotics provides access to additional resources.

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Image by Michael Dziedzic

FIRMWARE

In order to successfully connect the Mambo drone to the Parrot FreeFlight Mini app, the most recent firmware update needs to be installed.

FIRMWARE UPDATE GUIDE
FIRMWARE FILE
 
 

FAQS

FAQs

How do I access the FTW Educators Portal?

If you have already purchased access to the Educators Portal: https://www.ftw-robotics.com/membership-login If you would like to purchase access to the educators portal: https://www.ftw-robotics.com/product-page/curriculum-access



Where can I find the DIY drone assembly instructions?

Assembly Guide



Where can I find information to manually update my drone’s firmware?

The firmware file and guide can be found here.



How do I access the pictures from my Mambo Drone?

The Parrot Mambo drone bottom camera saves pictures locally to the phone or tablet that it's connected through. If using a Flypad, connect the drone to a computer using a USB cable and copy the picture files as you would with a flash drive.



How do I pair a remote to my drone?

Follow the Official Parrot Flypad Quick Start Guide.



What other devices can be used as a remote control for the Mambo Drone?

Xbox, Playstation, or any other bluetooth compatible controller. These devices are paired to the Mambo using the same process as described in the Flypad user manual.



How do I care for my Mambo LiPo battery?

LiPo Charging The Mambo LiPo batteries should not be left on the charger for more than 2 hours at a time. Leaving the batteries connected to the charger for long periods of time will significantly reduce battery life and longevity. LiPo Storage Mambo LiPo batteries should not be stored at full charge or while completely discharged. If storing LiPo batteries for extended periods (more than a month), keep batteries at 60% or at a nominal voltage of 3.7V. Battery status can be seen while connected to the freeflight mini app. LiPo batteries should not be stored for any period of time while completely empty. This can cause irreversible damage to drone batteries. Batteries can be stored at full charge, but only for short periods of time (less than 2 week).



TROUBLESHOOTING

Drone won’t fly or take off?

Conduct a Prop Test If the drone keeps flipping over during attempted take off, the propellers may not be attached to the correct motor. Conducting the Prop Test, found on page 12 of the Assembly Guide, can help determine if the propellers are in the correct orientation.



Motors/Propeller not spinning

Perform firmware update. Check motor attachments. If one or more of the motors/propellers are not spinning, remove the bottom body cover and check all connections between the motor and the PCB. Make absolutely sure that the connections at the end of the motor wire lay perfectly parallel to the PCB when installed to the connection ports. If one edge of the connector is slightly elevated from than the rest, this can cause that motor to not spin. If necessary, remove the connection by pulling away from the PCB in a perpendicular fashion and reattach. Repeat this process as necessary. See page 8 in the Assembly Guide to help with establishing the correct motor to PCB connections. If the previous steps don't help, inspect the motor and/or the PCB for damage and consider replacing the component as necessary.



Drone Will Not Connect to the Parrot Freeflight Mini app

If your drone will not connect to the Parrot Freeflight Mini app, check the following:

  • Is the battery attached correctly?
  • Is the battery charged?
  • Is Bluetooth enabled?
  • Is your smart device paired to any other device?
  • Does your device support bluetooth connectivity?
  • Does your drone require an update?
  • Do you have any errors that show up on the piloting screen? (Navigate to Errors section)
If none of the suggestions above were successful, please try the following:
  • Restart the drone by completely removing the battery for at least 30 seconds.
  • Close and exit the Parrot Freeflight Mini app and reopen it.
  • Place a freshly charged battery into the drone.

If your drone still will not pair to your remote, email our support team at support@ftw-robotics.com with the subject titled “drone will not pair”.



Errors

Vertical Camera Error If you are getting this error the camera is either not attached or is not attached correctly. Remove the bottom body cover and check the camera attachment to the PCB. It may become necessary to remove and reinstall the camera multiple times until the connection is made correctly. Barometer Sensor Error If this error occurs it is an indication that the Barometer sensor (the sensor that detects altitude via air atmospheric pressure) has become damaged. This will require the PCB to be replaced for a new one.



Drone will not pair in FTWCode

If the Parrot Mambo drone will not establish a connection within FTWCode, please check the following:

  • What type of device are you using?
  • FTWCode is currently not compatible with iOS devices. This includes iPads and iPhones.
  • Make sure your device is Bluetooth compatible.
  • Check that Bluetooth is enabled.
  • The FTWCode platform must be accessed using the Google Chrome browser.
  • Refresh the page
  • Check that the battery is charged and connected properly.
  • Drone name follows FTWCode guidelines:

  • FTWCode will only recognise drones that follow the prefix “Mambo_” or “FTW_”. If the drone’s name was changed to something else that does not contain one of the two appropriate prefixes, the drone must be renamed to include either “Mambo_” or “FTW_”.

Do you have an issue that is not stated in this document?

Send an email to support@ftw-robotics.com with the title “Troubleshooting issue not listed” and state the issue you are experiencing. Please include pictures, screenshots, or any other detailed information that you can provide.