Experiencing issues with the drone after assembly? Here are the most common issues and how to trouble shoot them.

Drone won’t fly or take off?

Revisit the Propeller Orientation Test

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If the drone keeps flipping over during attempted take off, the propellers may not be attached to the correct motor. Conducting the Propeller Orientation Test, will ensure that the propellers are on the corresponding motors and the drone is able to achieve vertical lift.

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Motors/Propeller not spinning​

Check motor wire connections.

If one or more of the motors/propellers are not spinning, remove the bottom body cover and check all connections between the motor and the PCB. Make absolutely sure that the connections at the end of the motor wire lay perfectly parallel to the PCB when installed to the connection ports.

If one edge of the connector is slightly elevated from than the rest, this can cause that motor to not spin. If necessary, remove the connection by pulling away from the PCB in a perpendicular fashion and reattach. Repeat this process as necessary. Revisit the Motor Wire Connection section to confirm the proper connections.

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If the previous steps don't help, inspect the motor and/or the PCB for damage and consider replacing the component as necessary.

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Drone will not establish connection

Check the battery.

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If your drone is having difficulties establishing connection to either the Parrot FreeFlight Mini application or FTWCode, make sure batteries are fully charged at 100%.

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In addition to a full battery, also verify that any connecting device has Bluetooth enabled and is not connected to any additional drones.

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If you are still experiencing difficulties with your drone, please email our support team at support@ftw-robotics.com.