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In order to successfully connect the Mambo drone to the Parrot FreeFlight Mini app, the most recent firmware update needs to be installed.


The Federal Aviation Administration now requires that: 


“All recreational flyers must pass an aeronautical knowledge and safety test and provide proof of test passage (the TRUST completion certificate) to the FAA or law enforcement upon request.”



  • How can I register my drone?
  • How can I take the TRUST?
    Learn More here -
  • What are the Rules for Recreational Flyers?
    The Exception for Limited Operation of Unmanned Aircraft (USC 44809) is the law that describes how, when, and where you can fly drones for recreational purposes. Following these rules will keep people, your drone and our airspace safe: Fly only for recreational purposes (enjoyment). Follow the safety guidelines of an FAA-recognized Community Based Organization (CBO). Note: We have not yet begun officially recognizing CBOs. Recreational flyers are directed to follow the safety guidelines of existing aeromodeling organizations or use the FAA provided safety guidelines per Advisory Circular 91-57B. Keep your drone within the visual line of sight or use a visual observer who is co-located (physically next to) and in direct communication with you. Give way to and do not interfere with manned aircraft. Fly at or below 400' in controlled airspace (Class B, C, D and E) only with prior authorization by using LAANC or DroneZone. Fly at or below 400 feet in Class G (uncontrolled) airspace. Take The Recreational UAS Safety Test (TRUST) and carry proof of test passage. Have a current registration, mark your drones on the outside with the registration number and carry proof of registration with you. Do not operate your drone in a dangerous manner. For example: Do not interfere with emergency response or law enforcement activities. Do not fly under the influence of drugs or alcohol.
  • Do I need to register my drone?
    All drones must be registered, except those that weigh 0.55 pounds or less (less than 250 grams) and are flown exclusively under the Exception for Recreational Flyers. Drones registered under part 107 may be flown for recreational purposes as well as under part 107. Drones registered under the Exception for Recreational Flyers cannot be flown for Part 107 operations.
  • What is a recreational flyer?
    A recreational flyer is someone who operates their drone for fun or personal enjoyment purposes only.
  • What is TRUST?
    TRUST is The Recreational UAS Safety Test. It provides education and testing for recreational flyers on important safety and regulatory information. In order to fly your drone recreationally, under the Exception for Recreational Flyers, you must pass the test before you fly.
  • Can I rename my Mambo Drone?
    Yes. Mambo Drones can be renamed throught the Parrot FreeFlight Mini app. While this is a good practice for keeping track of your drones in the classroom, FTW Code does require a specific naming scheme to connect to the Mambo Drone. FTW Code will only recognise drones that follow the prefix “Mambo_”, "mambo_", "ftw_" or “FTW_”. If the drone’s name was changed to something else that does not contain one of the two appropriate prefixes, the drone will not be recognized in the FTW Code web platform nor the iPad app.
  • How do I care for my Mambo LiPo battery?
    The Mambo LiPo batteries should not be left on the charger for more than 2 hours at a time. Leaving the batteries connected to the charger for long periods of time will significantly reduce battery life and longevity. LiPo Storage Mambo LiPo batteries should not be stored at full charge or while completely discharged. If storing LiPo batteries for extended periods (more than a month), keep batteries at 60% or at a nominal voltage of 3.7V. Battery status can be seen while connected to the freeflight mini app. LiPo batteries should not be stored for any period of time while completely empty. This can cause irreversible damage to drone batteries. Batteries can be stored at full charge, but only for short periods of time (less than 2 week).
  • How do I access the pictures from my Mambo Drone?
    The Parrot Mambo drone bottom camera saves pictures locally to the phone or tablet that it's connected through. If using a Flypad, connect the drone to a computer using a USB cable and copy the picture files as you would with a flash drive.
  • How do I pair a remote to my drone?
    Follow the Official Parrot Flypad Quick Start Guide.
  • Where can I find information to manually update my drone’s firmware?
    The firmware file and guide can be found here.
  • How do I access the FTW Educator Portal?
    If you have already purchased access to the Educator Portal: If you would like to purchase access to the Educator Portal:
  • Where can I find the DIY drone assembly instructions?
    Assembly Guide
  • What other devices can be used as a controller for the Mambo Drone?
    Xbox, Playstation, or any other bluetooth compatible controller. These devices are paired to the Mambo using the same process as described in the Flypad user manual.
  • Drone Will Not Connect to the Parrot Freeflight Mini app
    If your drone will not connect to the Parrot Freeflight Mini app, check the following: Is the battery attached correctly? Is the battery charged? Is Bluetooth enabled? Is your smart device paired to any other device? Does your device support bluetooth connectivity? Does your drone require an update? Do you have any errors that show up on the piloting screen? (Navigate to Errors section) If none of the suggestions above were successful, please try the following: Restart the drone by completely removing the battery for at least 30 seconds. Close and exit the Parrot Freeflight Mini app and reopen it. Place a freshly charged battery into the drone. If your drone still will not pair to your remote, email our support team at with the subject titled “drone will not pair”.
  • Errors
    Vertical Camera Error If you are getting this error the camera is either not attached or is not attached correctly. Remove the bottom body cover and check the camera attachment to the PCB. It may become necessary to remove and reinstall the camera multiple times until the connection is made correctly. Barometer Sensor Error If this error occurs it is an indication that the Barometer sensor (the sensor that detects altitude via air atmospheric pressure) has become damaged. This will require the PCB to be replaced for a new one.
  • Do you have an issue that is not stated in this document?
    Send an email to with the title “Troubleshooting issue not listed” and state the issue you are experiencing. Please include pictures, screenshots, or any other detailed information that you can provide.
  • Drone won’t fly or take off?
    Conduct a Prop Test If the drone keeps flipping over during attempted take off, the propellers may not be attached to the correct motor. Conducting the Prop Test, found on page 12 of the Assembly Guide, can help determine if the propellers are in the correct orientation.
  • Drone will not pair in FTWCode
    If the Parrot Mambo drone will not establish a connection within FTWCode, please check the following: What type of device are you using? FTWCode is currently not compatible with iOS devices. This includes iPads and iPhones. Make sure your device is Bluetooth compatible. Check that Bluetooth is enabled. The FTWCode platform must be accessed using the Google Chrome browser. Refresh the page Check that the battery is charged and connected properly. Drone name follows FTWCode guidelines: FTWCode will only recognize drones that follow the prefix “Mambo_” or “FTW_”. If the drone’s name was changed to something else that does not contain one of the two appropriate prefixes, the drone must be renamed to include either “Mambo_” or “FTW_”.
  • Motors/Propeller not spinning
    Perform firmware update. Check motor attachments. If one or more of the motors/propellers are not spinning, remove the bottom body cover and check all connections between the motor and the PCB. Make absolutely sure that the connections at the end of the motor wire lay perfectly parallel to the PCB when installed to the connection ports. If one edge of the connector is slightly elevated from than the rest, this can cause that motor to not spin. If necessary, remove the connection by pulling away from the PCB in a perpendicular fashion and reattach. Repeat this process as necessary. See page 8 in the Assembly Guide to help with establishing the correct motor to PCB connections. If the previous steps don't help, inspect the motor and/or the PCB for damage and consider replacing the component as necessary.


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